phl63 Privacy Policy

This Privacy Policy ("Policy") is issued by phl63 ("phl63," "we," "us," or "our"), the operator of the online gaming platform accessible at phl63.net ("Platform"). This Policy applies to all personal data collected by phl63 in connection with your registration, access to, and use of the Platform, including any interactions with our customer support team.

This Policy is crafted in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. It is also consistent with generally accepted international data protection principles.

By creating a phl63 account and using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not register an account or use the Platform.

phl63 collects personal data through several channels: directly from you when you register and use the Platform, automatically through your use of the Platform, and from third parties such as payment processors and identity verification providers. The categories of personal data we collect are set out in the table below.

phl63 uses the personal data it collects for the following specific, legitimate purposes:

• Account Management: To create, maintain, and administer your phl63 player account, verify your identity and age (21+), and manage your login credentials.
• Platform Services: To provide access to all games and features on the phl63 Platform, including live dealer games, slots, bingo, and the Super Wheel, and to process your wagering activity.
• Payments Processing: To process deposits and withdrawals in Philippine Peso (PHP) via GCash, PayMaya, BPI, BDO, Metrobank, and other supported methods; and to detect and prevent payment fraud.
• Regulatory Compliance: To comply with applicable Philippine laws, including anti-money laundering (AML) obligations under RA 9160, KYC requirements, and any directions from relevant regulatory authorities.
• Responsible Gaming: To monitor gaming patterns for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion requests.
• Customer Support: To respond to your queries, complaints, and disputes through live chat and email support channels.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about phl63 — but only where you have given us your consent to do so. You may opt out at any time.
• Platform Improvement: To analyze usage patterns and technical performance data to improve the quality, security, and functionality of the phl63 Platform.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, money laundering, and other prohibited conduct on the Platform.

Under the Data Privacy Act of 2012, phl63 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform the contract between you and phl63 — specifically, to operate your account, facilitate gaming, and process financial transactions.
• Legal Obligation: Processing is required to comply with Philippine legal obligations, including AML laws, tax reporting requirements, and regulatory directives from bodies such as PAGCOR and the NPC.
• Legitimate Interests: Processing is carried out for phl63's legitimate interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Where processing is not covered by the above grounds — for example, for direct marketing communications — phl63 will obtain your explicit consent before processing your data. You retain the right to withdraw this consent at any time.

phl63 does not sell, rent, or otherwise commercially exploit your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other licensed payment processors, for the purpose of facilitating deposits and withdrawals to and from your phl63 account.
• KYC and Identity Verification Providers: Third-party providers engaged to verify your identity and age as required by Philippine law and our internal compliance obligations.
• Game Software Providers: Technology partners who supply the games available on the phl63 Platform. These providers may receive limited technical data to deliver a seamless gaming experience.
• IT and Security Service Providers: Companies that provide cloud hosting, cybersecurity, and infrastructure services to phl63, all of whom are bound by strict confidentiality and data processing agreements.
• Regulatory Authorities: Philippine government agencies, law enforcement bodies, and regulators (including PAGCOR and the NPC) where disclosure is required by law, court order, or regulatory directive.
• Professional Advisors: Lawyers, accountants, and auditors who require access to certain data in the course of providing professional services to phl63, subject to professional confidentiality obligations.

phl63 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session state, analyze usage patterns, and detect fraudulent behavior. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function. These enable you to log in, navigate between pages, and access secure areas of your account. These cannot be disabled without impairing Platform functionality.
• Performance Cookies: These collect anonymized data about how visitors use the Platform — such as which games are most popular and where users encounter errors — allowing us to improve Platform performance.
• Functionality Cookies: These remember your preferences, such as your preferred language or display settings, to provide a more personalized experience on phl63.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized login attempts, and other security threats to your phl63 account.

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to log in and use the phl63 Platform. phl63 does not use third-party advertising or behavioral tracking cookies.

phl63 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account Data: Retained for the duration of your active account, and for a period of five (5) years following account closure, in line with AML record-keeping requirements under RA 9160.
• Financial Transaction Records: Retained for a minimum of five (5) years as required by Philippine financial regulations and tax laws.
• KYC Documents: Retained for five (5) years following account closure or the completion of the transaction to which they relate, as required by law.
• Customer Support Records: Retained for three (3) years from the date of the interaction, unless a longer period is required for ongoing dispute resolution.
• Technical and Usage Data: Generally retained for up to two (2) years in aggregated or pseudonymized form for platform improvement and security purposes.
• Marketing Consent Records: Retained for as long as we hold a valid consent from you, plus a reasonable period thereafter as evidence of that consent.

Upon the expiry of the applicable retention period, personal data is securely deleted, destroyed, or anonymized in accordance with phl63's internal data disposal procedures.

phl63 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:

• TLS/SSL Encryption: All data transmitted between your browser or device and phl63 servers is encrypted using Transport Layer Security (TLS) protocols.
• Encryption at Rest: Sensitive personal data stored on phl63 servers is encrypted using industry-standard algorithms.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis, with role-based access controls and multi-factor authentication enforced for all phl63 staff with data access privileges.
• Regular Security Audits: phl63 conducts regular internal and third-party security assessments, penetration testing, and vulnerability scans to identify and remediate potential security weaknesses.
• Incident Response: phl63 maintains a documented data breach response plan. In the event of a confirmed breach, we will notify the National Privacy Commission and affected users within the timeframes required by NPC Circular 16-03.

As a data subject under the Data Privacy Act of 2012 (RA 10173), you are entitled to the following rights in relation to your personal data held by phl63. You may exercise any of these rights by contacting our Data Protection Officer at the details set out in Section 13.

phl63 will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with notification to you. We may need to verify your identity before processing any request to protect against unauthorized access.

The phl63 Platform is strictly intended for persons who are at least 21 years of age in accordance with Philippine law governing casino-style online gaming. phl63 does not knowingly collect personal data from individuals under the age of 21.

If phl63 discovers that personal data has been collected from a person below the minimum age requirement, we will immediately suspend the relevant account, delete all associated personal data, and reverse any financial transactions where technically possible. Parents and guardians who become aware that a minor has accessed phl63 are urged to notify us immediately at [email protected] so that appropriate action can be taken without delay.

phl63 operates primarily within the Philippines and processes most personal data on servers located within Philippine jurisdiction. However, some of our third-party service providers — such as cloud infrastructure providers and game software developers — may be located outside the Philippines.

Where personal data is transferred outside the Philippines, phl63 ensures that adequate safeguards are in place to protect your data in accordance with RA 10173 and NPC regulations. These safeguards may include contractual data processing agreements that impose equivalent data protection standards, or transfers to countries that have been recognized as providing an adequate level of data protection.

phl63 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When we make material changes to this Policy, we will notify you by posting a prominent notice on the Platform and, where appropriate, by sending you an email notification to the address registered to your phl63 account.

The updated Policy will take effect on the date specified in the notice. Your continued use of the phl63 Platform after that date constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how phl63 protects your personal data. The effective date at the top of this page always reflects the date of the most recent revision.

phl63 has appointed a Data Protection Officer (DPO) responsible for overseeing our data privacy compliance program and handling data rights requests and privacy-related complaints in accordance with the Data Privacy Act of 2012.

If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or wish to raise a privacy concern, please contact our DPO through the following channels:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 through your logged-in phl63 account dashboard.

Please note that all email addresses above are provided as plain text for reference only. They are not clickable links. For the fastest response, we recommend using the Live Chat function within your phl63 account.

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC is available through the NPC's official government channels.